Document & Media Recovery

Corporate Facilities and Commercial Records Centers

 

Recovery of corporate information assets following a disaster is paramount.  These assets may take the form of plain paper documents, journals, books, film, libraries, archives, historical archives and magnetic media.  The fact is that businesses can cease to operate effectively and fail when important data is lost or unavailable.  Blackmon Mooring is trained and prepared to work with discretion for small or large projects and keep you compliant with current laws and regulations that may affect your industry.

Government Records at the Federal, State and Local Level

Like the private sector, government agencies find themselves faced with changing regulations and tighter budgets.  Blackmon Mooring often works on high security and classified information recovery projects and is prepared to offer sound recovery solutions within these constraints. We also understand and can address the need of government agencies to protect their information while still meeting the expectations of their constituencies.

Hospitals and Medical Institutions

All too often, damage to active and archival record storage facilities occurs following fire or water intrusion.  X-rays and microfilm are another critical record asset that can be irrevocably damaged if proper recovery procedures are not followed.  The window of time for successful recovery is very small for both paper and film-based records.  Blackmon Mooring technicians are highly trained in the healthcare environment to follow HIPAA privacy standards and adhere to JCAHO requirements for project management and project documentation.

Libraries and Special Collections

While libraries are traditionally repositories of bound paper volumes, modern library collections cover the broadest spectrum of any client base that we see.  In addition to paper media, we routinely encounter various forms of film media, electronic data and associated equipment and internet hubs.  Historical material, paper collections and historical volumes typically populate these facilities, but it is no longer uncommon to find three-dimensional artifacts in libraries, blurring the line that used to more clearly define the differences in libraries and museums.  Blackmon Mooring recovery teams are trained in the proper handling of all these materials to obtain optimal recovery results.

Museums

Museums can pose varied and sometimes unprecedented recovery challenges, but as with all of the services Blackmon Mooring provides, we strive to develop protocols and options that meet the specialized needs of every client.  Since museums nearly always have varied collections of differing forms of media (artworks of paper, wood, stone, canvas, etc.) we have learned to expect almost anything when approaching these facilities.  Blackmon Mooring has successfully recovered objects in many forms including wood, metal, biological specimens and paper.

Professional Accountability

Blackmon Mooring is accountable to you, our client.  We can assist you in developing recovery plans customized for your organizations unique needs. Blackmon Mooring maintains a highly committed staff of motivated professionals that have worked in a variety of areas of specialization. If needed, we have a worldwide network of conservators and preservation experts that can assist with your recovery.

Information Security

Each year we see laws and regulations constantly shifting in the Records Management industry.  With laws such as HIPAA and the Sarbanes-Oxley Act, the proper security and maintenance of business information is critical and a legal priority.  This legal climate makes the everyday challenges of the records and information management professional even more challenging.  At Blackmon Mooring, we consider information security to be a priority in information recovery.

Accountability

The disaster preparedness levels required to assure that your collections, documents and holdings are accessible, yet secure, can be challenging.  When any information media is damaged or compromised you have the additional challenge of recovery.  At Blackmon Mooring, we routinely work with many of the largest and most sophisticated information clients in the world.  Every project is tracked and monitored through all stages of the recovery process.  Blackmon Mooring maintains the highest accountability standards for security and successful

Respond, Recover, Resume

Technology today offers a myriad of recovery solutions.  Understanding that information recovery is a critical aspect in resuming normal business operations, Blackmon Mooring works with each individual client to tailor our recovery protocols based on your specific needs.  We will assist you in determining the most cost-effective means of achieving your recovery goals.  Blackmon Mooring is available 24 hours a day to RESPOND quickly to your emergency needs, to help you and your organization RECOVER from damage and RESUME normal operations.

Specialized Information & Collections

Documents, Books & Vital Records - The Blackmon Mooring companies have the largest freeze-dry chamber capacity in the world for sublimation freeze-drying. Our sixth generation chambers feature the quickest processing time to remove water/excess moisture from papers and collections.  We can package this important service along with other state-of-the-art services to assure complete, safe and secure document recovery.  Additional services include reproduction (copying, filming, scanning, sanitizing, deodorizing, book binding and more), encapsulating and, when needed, certified destruction.

Film Media Recovery - Blackmon Mooring can provide recovery services for x-rays, microfilm and microfiche.  Additionally, we routinely handle damaged photographic media and movie format films that have been affected by water, smoke and other contaminants.

Electronic & Magnetic Media Recovery - Blackmon Mooring can provide recovery services for computer, audio and other forms of tape media, disks and optical media.  All of these media respond well to the sublimation freeze-drying process when wet.  Blackmon Mooring can package this service with other forms of cleaning and/or copying as needed to restore these items to a usable and stable condition.

Special Collections & Museums - The Blackmon Mooring companies have worked with numerous art, historical, scientific and industrial museums on recovery projects, most notably the Smithsonian Institute.  Handling artworks, archival materials and three-dimensional items is always a challenge as, generally speaking, you are working with a unique and intrinsically valuable item that cannot be replaced.  Working in conjunction with our many services as well as industry expert partners makes Blackmon Mooring your best choice for recovery.

Facilities Restoration & Recovery - Working with your facility staff and building management, Blackmon Mooring will tailor our services to meet the requirements of building cleanup, controlled demolition and repair.  All our services combined will help ensure the future integrity and survival of contents in a properly restored facility.